Organisations are not only built by people. The organisation is the people.
Consider the statistic that nearly 70% of Leaders’ time is spent in conversation in order to catalyse action. Negotiation, feedback, performance, alignment, delegation, innovation, trust & relationship-building etc. all require effective conversations. There is a definition of leadership which states that Leadership is a Generative Conversation. So a great reflection is on the quality, content and effectiveness of the conversations that a Leader has for action.